Facts and Questions FAQ

Are you having problems placing an order?

HELP More HELP

Do you accept phone orders?

Yes, we accept phone orders. Phone Orders CONTACT US

After you place a phone order, you will be required to verify & confirm phone orders by email to ensure accuracy. Respond ASAP so that your order will not be delayed. There will be a non-refundable $5.00 Phone Order Fee.

OPEN Online - 24 hours a day - 7 days a week
Business Hours - Monday-Friday - 9AM-5PM EST
CLOSED - Saturday Sunday - Government Holidays

We DO NOT accept emails or phone calls from solicitors.

Email response?

Business Hours - 9AM-5PM Eastern Standard Time - Monday-Friday
CLOSED - Saturday - Sunday - Government Holidays

Solicitors? Who do I contact?

I am sorry, but we DO NOT accept phone calls or emails from solicitors. Click on the following link to place an ad in our Advertisements page.

How can I get to the product page from the picture gallery pages?

Click on the links on the top of any page, the links will take you to all products. There is also a link at the bottom of the picture gallery pages that will take you the product pages.

How can I view product information, policies, & services?

Click on the links at the bottom of any page, the links will take you to the information pages.

What is your shipping and handling policy?

Click on the link below to view the shipping and handling information. Shipping and Handling

What is your return policy?

Click on the link below to view our Return Policy. Return Policy

Can I cancel my order?

Cancelled Orders via website, phone, email & mail. Embroidered, discounted, or custom orders CAN NOT be cancelled after your order is processed. Exceptions on cancelled orders will be charged a 10%-20% cancellation fee.

Will I receive an order confirmation? How do I track my order?

You will receive a confirmation email after you place your order. Your user login and password is located on your invoice.
When your order ships, you will receive a confirmation email with a USPS tracking number. ORDER TRACKING

Can I pay by check or money order?

We do not accept checks or money orders. We accept Visa, MC, American Express, & Discover.
Secure Shopping Cart You can safely use your credit card on our secure website. Your transaction is encrypted (coded) to protect your security & privacy.

Can I place a custom order if I don't see the item, size, color, style, design, etc.?

YES!

Do you have an emailing list?

YES! Join our emailing list! We will inform you of new items that we create, upcoming sales, & FREE gift with purchase offers.
Enter "EMAILING LIST" on the subject line.

Security & Privacy
We NEVER sell or rent your email to any third parties under any circumstances. We value your trust very highly, & will work to protect the security & privacy of any personal information you provide to us.

Do you ship to International countries or APO/FPO addresses?

United States, Hawaii, & Military APO/FPO Address Only. We DO NOT ship to or accept orders from PO Boxes, Puerto Rico, Canada or International Countries.

Do you sell wholesale? Do you drop ship?

We DO NOT sell wholesale or drop ship.

Do you have questions to ask that does not appear in this FAQ?

HELP
More HELP

Do you have a question that we have not answered?

Contact Us

Business Hours?

OPEN Online - 24 hours a day - 7 days a week
Business Hours - Monday-Friday - 9AM-5PM EST
CLOSED - Saturday Sunday - Government Holidays

We DO NOT accept emails or phone calls from solicitors.